You’ve got a package on the way, a business shipment to manage, or a payslip to check — and you need to log in to Australia Post. But with several different portals (MyPost, MyPost Business, OurPost, and more), it’s easy to land on the wrong sign-in screen. This guide walks you through each login path so you can get where you need to go with minimal fuss.
Service cost: Free ·
Key features: Tracking, redirect, safe drop ·
Platform: Web and mobile app
Quick snapshot
- MyPost is a free personal account offered by Australia Post (official postal service).
- MyPost Business is a separate service for businesses with its own dashboard (official page).
- OurPost is the employee and contractor portal from OurPost (employee portal).
- Exact steps for employee dashboard login may vary by employer according to OurPost (employee portal).
- Whether the mobile app supports all login types is not fully documented on top SERPs. (OurPost (employee portal))
- Password reset procedures for legacy accounts may differ from standard processes. (OurPost (employee portal))
- Australia Post continues to update its platforms; browser compatibility is a known issue per Australia Post help (login troubleshooting).
- Security enhancements are expected as digital services expand. (Australia Post help (login troubleshooting))
- Australia Post is likely to streamline login across services, but currently each portal remains separate.
- Two-factor authentication may be introduced for higher security accounts.
The table below details the official login URLs for each Australia Post service.
| Fact | Detail |
|---|---|
| Official website | auspost.com.au (official portal) |
| MyPost login URL | auspost.com.au/mypost/dashboard/ (MyPost dashboard) |
| Business login URL | auspost.com.au/mypost-business/dashboard/ (Business dashboard) |
| Parcel Send login URL | auspost.com.au/parcel-send/login (Parcel Send login) |
| Account types | Personal (MyPost), Business (MyPost Business), Employee (OurPost), Email (Auspost) |
| Password reset | Via login screens or “Forgot password” links — Australia Post help (login recovery) |
How do I log in to MyPost?
What is the MyPost dashboard?
- MyPost is a free personal account from Australia Post (official postal service) that lets you track parcels, redirect deliveries, and set safe drop preferences.
- Once logged in at auspost.com.au/mypost/dashboard/, you see all your incoming and outgoing parcels in one view.
How to create a MyPost account?
- Visit the MyPost dashboard page and click “Create account”.
- Provide your name, email, and a password. You may also link a parcel address.
- After verification, you can log in with your email and password.
MyPost is the simplest entry point for anyone who ships or receives parcels. Its dashboard is free, and you can start tracking within minutes.
The implication: MyPost remains the default choice for personal parcel management.
How do I log in to Australia Post Business?
What is MyPost Business?
- MyPost Business is a separate service for businesses offering bulk tracking, shipping labels, and reporting — through its own dashboard (official page).
- It is distinct from the personal MyPost account, and you need to register separately.
How to register for MyPost Business?
- Go to auspost.com.au/mypost-business/dashboard and click “Sign up”.
- Enter your business details, including ABN (Australian Business Number) if applicable.
- After approval, log in with your email and password.
MyPost Business gives you powerful shipping tools, but it requires a separate registration. Don’t expect your personal MyPost credentials to work here.
The catch: Business users must manage an additional set of login details.
How do I access the Australia Post employee dashboard?
What is the Ourpost portal?
- OurPost is the employee and contractor portal provided by OurPost (employee portal) for payslips, work schedules, and HR tools.
- It is separate from customer and business portals.
How to view my payslip?
- Log in at ourpost.com.au using the credentials provided by your employer.
- According to a YouTube tutorial (user-generated), you can use your email, phone, or Skype linked to the account.
- If you don’t have access, visit the “Help & support” section as noted on the OurPost (employee portal).
Employer credentials are issued by your company. If you’re locked out, you’ll need to contact your HR or IT department — Australia Post’s customer service cannot help with employee portal access.
What this means: Employee portal access is entirely managed by your employer, not Australia Post.
How do I log in to the Australia Post app?
Where to download the app?
- The Australia Post mobile app is available on the Apple App Store and Google Play Store. Use the same credentials as your MyPost account.
- The app allows you to track parcels, find post offices, and manage deliveries on the go.
What can I do in the app?
- View delivery status, redirect parcels, set safe drop instructions, and access MyPost Business features if you have a business account.
- Notifications keep you updated on parcel progress.
The mobile app consolidates personal and business tracking into one interface, but you still need separate logins for each portal when using the web version.
The pattern: The app unifies the experience, but the underlying account separation remains.
What should I do if I forget my Australia Post login password?
How to reset MyPost password?
- On the MyPost login page (official), click “Forgot your password?” and follow the email or SMS reset link.
- You may need to answer security questions if you set them up previously.
How to reset Business account password?
- Visit auspost.com.au/mypost-business/dashboard and select “Forgot password”.
- Resets are typically sent to the email address on file.
Australia Post uses the same recovery flow for most accounts — email or SMS. If that fails, check browser compatibility as recommended in Australia Post help (browser support).
The implication: Password recovery is straightforward, but legacy accounts may diverge from the standard flow.
General login troubleshooting steps
- Check your browser — Australia Post recommends updating to the latest version or trying a different browser if login fails (Australia Post help (browser guidance)).
- Clear cache and cookies — Stored data can interfere with login forms.
- Reset your password — Use the “Forgot password” links on the relevant portal.
- Contact support — For business accounts, use the Business Support Portal. For employee accounts, contact your employer.
If all else fails, browser compatibility is the most common culprit — try a different browser first.
What we know and what’s unclear
Confirmed facts
- MyPost is a free personal account from Australia Post (official postal service).
- Australia Post provides separate login portals for personal, business, and employee services.
- Official login pages exist at domain auspost.com.au and ourpost.com.au.
- The MyPost dashboard offers parcel tracking, delivery redirection, and safe drop preferences.
What’s unclear
- Exact steps for employee dashboard login may vary by employer according to OurPost (employee portal).
- Whether the mobile app supports all login types is not fully documented in top SERPs.
- Password reset procedures for legacy accounts may differ.
The split between confirmed facts and unknowns shows that while official resources are clear, employee and legacy workflows remain opaque.
What Australia Post says about its services
“We’d really love your feedback. Do you have a moment to tell us what you think?”
MyPost Dashboard – Australia Post (official user feedback prompt)
“Australia Post provides reliable and affordable postal, retail, financial and travel services.”
Australia Post homepage (official description)
“Entering an account name in the Easyship Dashboard redirects the user to Australia Post MyPost Business Portal to sign in or sign up.”
These official and third-party perspectives confirm the separation of portals and the integration point with Easyship.
For Australian consumers, the choice is straightforward: use MyPost for personal tracking, MyPost Business for commercial shipping, and OurPost if you’re an employee. The catch: each portal uses separate credentials, so keep your login details organized. Australia Post continues to improve its digital services, but for now, knowing which door to knock on saves time and frustration. For the typical Australian household, the MyPost login is your best bet. For small business owners, the MyPost Business portal pays off. And if you’re an employee, head straight to OurPost — don’t waste time on the customer login pages.
Related reading: Dashboard – MyPost – Australia Post · OurPost – Australia Post
For a comprehensive step-by-step guide to logging in, see the Australia Post login guide.
Frequently asked questions
Can I use the same login for MyPost and MyPost Business?
No, they are separate services with different credentials. You need to register and log in separately at their respective dashboards.
How do I change my Australia Post password?
Go to the login page for your service (MyPost, Business, etc.) and click “Forgot password” to reset it. Follow the email or SMS instructions.
Is Australia Post login secure? What security measures are in place?
Australia Post uses HTTPS encryption and password protections. Two-factor authentication is not yet standard for all accounts.
What browsers are supported for Australia Post login?
Australia Post recommends the latest versions of Chrome, Firefox, Safari, or Edge. Check the official browser support page for updates.
How do I log out of MyPost?
Click your profile icon or the menu in the top-right corner of the dashboard and select “Log out”.
I cannot access my Australia Post Business account – what should I do?
Try resetting your password. If that fails, contact the Business Support Portal.
How do I update my email address for Australia Post login?
Log in to your account, go to profile settings, and change your email. You may need to verify the new address.
Does Australia Post offer two-factor authentication?
Not broadly at this time. Security questions and email verification are used instead.
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Laura Grant covers business, markets and economic policy for Oz Monitorly.